GRIDLIFE will accept item exchanges for any reason. We allow exchanges for the same items only. To exchange an item please email us at help@grid.life

ONLY NEW, UNWORN ITEMS WILL BE ACCEPTED FOR EXCHANGE

An exchange will require the customer to provide payment for shipping the exchanged product back to GRIDLIFE.

GRIDLIFE cannot offer refunds on returned items and customers are responsible for the cost of return shipping. 

CLEARANCE/SALE ITEMS CANNOT BE EXCHANGED OR RETURNED.

Items purchased online cannot be exchanged in person at GRIDLIFE HQ or at GRIDLIFE Events.

If there is a defect with your item, we will fully exchange it and cover the cost of return shipping.